Dear Claire and Nikki

The lovely piano arrived safe and sound yesterday. I was able to play it for a bit yesterday-
What an amazing instrument it is, I still can’t believe it’s mine…
The Pianospeed team arrived right on time yesterday.

They encountered some problems with getting the piano through both doors. They took both doors off, and had to remove half a door frame. They knew what they were doing every step of the way.
They were incredibly polite, professional, and went way beyond the call of duty to get the piano in-it was almost 2 hours! Those guys were BRILLIANT.

Once again,
Thank you both, and Steve and Alan, for all your help, it really is very much appreciated.
Kindest regards,
​Ceri Evans​

I’m very happy and thanks. Just taught the first lesson working on Don Elvira from Don Giovanni. The delivery guys were splendid I can highly recommend them

As I’ve got older I’ve become quite a fussy buyer in life generally and always do a lot of research before a major purchase, I also expect high levels of expertise and service standards. I also don’t usually write reviews but feel this time I have to as sterling service like this is rare.

The Piano Gallery and in particular Richard and Claire could not do enough for me and my family, we booked 2 different showroom sessions for piano playing, testing, discussion and reflection and they could not do enough for us. They were patient, not pushy in the slightest, very knowledgeable and just let us try their vast range of pianos with no pressure. The minute we met them we wanted to buy our family piano/investment from them, they are just so personable. Once we had agreed on the piano and arranged the purchase their service was equally as good, with fast response times and a delivery support team that keep you appraised the whole way, even the outsourced delivery team were a joy to meet and very careful with the installation.

I can honestly say that you won’t find better or more personable service with any large purchase you make (let alone a Piano!). Their videography (and the calibre of pianist!) too is just stunning..
Don’t go anywhere else for your Piano… 👍👍